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Ticket FAQ

Ticket FAQ

We're excited to welcome you to our new home and want you to have a great visit. There are two ways to get tickets. You can buy them when you arrive at the museum or you can buy tickets in advance online for the day you want to visit. 

Frequently Asked Questions

Can I buy tickets at the museum?
Why should I consider buying a ticket in advance?
When is the best time to visit?
Do I have to leave the museum at a specific time?
Do children need tickets, too?
I still have questions. Who can I contact?

 

Can I buy tickets at the museum?
Yes

 

Why should I consider buying a ticket in advance?
While you can always buy tickets when you arrive, buying them in advance secures your ticket on the day you'd like to visit, which many people find very convenient when planning their day. Once you buy a ticket, simply print it out or bring it up as a PDF on your mobile device and you can walk right in.

 

When is the best time to visit?
Any time is great, but you might want to consider visiting on a weekday afternoon, when there are usually fewer visitors.

 

Do I have to leave the museum at a specific time?
No; you're welcome to stay until closing no matter what time you enter.

 

Do children need tickets, too?
Children ages 3 and under are admitted free and don't need a ticket. Please be sure to tell our staff at the door how many children ages 3 or under you have in your party. Children ages 4 and older are considered Youth and need a ticket.

 

I still have questions. Who can I contact?
Call our Reservations office at (415) 528-4646, Tuesday through Sunday, from 10:00 a.m to 5:00 p.m.