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Shipping Policy

Shipping Policy

Domestic Orders
The Exploratorium Store uses a combination of UPS and the United States Postal Service (an option only available for orders shipped to Alaska or Hawaii). Our shipping schedule is Tuesday through Friday every week, and orders are processed at 9:00 a.m. each morning. Below is a list of the different methods we use, and their service restrictions.

UPS Ground Shipping & Handling
You may choose this option to ship to any street address within the contiguous 48 United States.

  • Does not ship to Alaska or Hawaii
  • Does not ship to PO boxes or APO addresses
  • Allows you to track your package

Usually arrives in 4-8 business days. (Actual delivery time varies by location, but UPS delivers to most areas of Northern California in 1 business day.) The Exploratorium Store uses a flat-rate shipping and handling service for all ground orders. This rate is $12.95.

UPS Second Day Air Shipping & Handling
You may choose this option to ship to any street address within the United States.

  • Does not ship to PO boxes or APO addresses
  • Allows you to track your package
  • Usually arrives in 2 business days

Second Day Air shipments are shipped with a flat-rate shipping and handling cost of $35.00

UPS Next Day Air Shipping & Handling
You may choose this option to ship to any street address within United States.

  • Does not ship to PO boxes or APO addresses
  • Allows you to track your package
  • Usually arrives in 1 business day

Next Day Air shipments vary in price. If you are interested in shipping via Next Day Air, please call us at (415) 528-4393 to place your order over the phone.

UPS Ground Map:

 

The Exploratorium Store now offers international shipping!

Prices vary on international shipping. If you would like to place an international order, please select "International Shipping" as your shipping method. Your order will then be held until we can provide you with a shipping quote. Upon your confirmation of the quote, your order will be shipped.

If you represent an educational institution that would like to make a purchase via check, please call the online store at (415) 528-4393 so that we can give you an accurate shipping and handling quote for your order. You can calculate your order's subtotal by using our online shopping cart. If this is your first purchase with a check, please call the store to verify the purchase ahead of time. We do not accept personal checks. Only organizations and businesses may use this payment option.