ESSENTIAL FUNCTIONS:

• Interview, hire and terminate employment of sales staff
• Train staff in selling and coach sales performance
• Train and supervise staff in operational skills
• Prepare and conduct staff meetings as assigned
• Assist in developing and implementing store policies and procedures
• Model appropriate behavioral standards for store staff

• Review budgeted/forecasted revenue goals with Store Manager and meet or exceed those goals
• Maintain expense controls to meet goals determined by budget
• Track and verify expenses
• Participate in loss prevention controls
• Improve key sale indicators through visual merchandising, contests, data analysis, etc.
• Assist Store Manager with accurate and timely completion of scheduled inventories and database maintenance
• Assist Store Manager in developing and maintaining cash management practices
• Prepare deposits and accurately complete all opening/closing procedures
• Prepare daily and monthly sales reports

• Use initiative & enthusiasm on sales floor; engage customers in friendly & helpful interaction
• Create sales using a variety of genuine and sincere approaches (product demonstration, anecdotal stories, etc.) which demonstrate an analysis of the customer’s needs
• Build sales using various techniques (add-ons, substitutions, active listening, etc.) and effectively close sales

QUALIFICATIONS:

• Two years' experience in supervising and training staff required
• POS system and general computer skills, including spreadsheets, word processing and e-mail applications
• Honest, dependable and punctual; flexible in a variety of situations
• Diplomatic and decisive; leadership ability
• Excellent communication skills; English proficiency is mandatory
• Neat, organized and accurate in work habits, with attention to detail
• Able to work closely and effectively with museum staff & general public, particularly children
• Retail or cash handling experience required
• Ability to work evenings, weekends and holidays, as well as extended schedules during peak periods
• Able to lift and carry up to 25 pounds short distances; move from place to place; bend, kneel, reach

APPLICATION DEADLINE:

HOW TO APPLY:

Dept. ST-1
Exploratorium, 3601 Lyon Street, San Francisco, CA 94123
Fax: (415) 561-0307
E-mail: resume@exploratorium.edu (attachments not accepted)
No phone calls please
The Exploratorium is committed to a diverse workforce.